Guerra Co. — Product Designer & Engineer

Spencer's focus on UX friction and conversion was a genuine growth lever for the business. He has an almost surgical ability to identify where users get stuck, why they drop off, and what changes will move the needle.

If the data says a different direction wins, he's already three steps into the next iteration. Any team looking for a design leader who directly impacts growth, retention, and revenue — not just pixels — should talk to Spencer immediately.

Spencer is hungry for data to inform decision making. He took a deep dive into funnel data around Trim's onboarding and identified key moments that contributed to steep drop off.

Spencer's efforts have led to a 72% increase in subscription feature requests and 13% increase in overall feature use (all during his first year). He shows a solid and very respectful backbone to stand up for his decisions.

Spencer is a true leader in user-led design. He looked to every corner of our app experience to figure out how we could make changes to impact our most critical metrics driving revenue and increasing retention.

He proactively implemented additional tracking metrics to show and monitor our progress.

Any organization looking to spark growth would be lucky to have him.